Resource links – hope it helps
This page is to assist hospo businesses and workers with resources that might be useful as we all try to navigate a COVID-19 worldscape. Inclusion does not necessarily equal endorsement. If you are looking for something that’s not here, please ask. I’m a food writer in Melbourne, Australia and I love restaurants!
VICTORIA 2021
February 12, 2021
- Exercise 2 hours a day.
- 5KM limit instituted
- Masks worn everywhere
- No visitors to home
- No public gatherings
- Schools to close
- Childcare stays open
- Hospitality takeaway only
COVIDsafe summer
That’s reflected on this consumer-facing page.
- Restaurants, cafes, pubs, bars and nightclubs can open for outdoor and indoor service of food or drink. Limits apply to the number of customers based on the size of the venue. This limit on customers for service is in place to ensure everyone can keep 1.5 metres distance. [My reading of this is that the density makes it possible for people to keep 1.5m distance; the onus isn’t on the business to ensure that they do.]
This is what Restaurant & Catering Industry Association is advising in Victoria:
Towards COVID-normal
Outdoor dining stuff
Planning Amendment October 21, 2020
Outdoor Eating & Entertainment Business Grants
VLGCR COVID info for licensees
City of Melbourne fast-tracked outdoor permits
Permitted worker stuff
Permitted Worker Scheme rules & form
COVID workplace attendance register (DOCX 52.77 KB)
COVID Safety
Mandatory COVID-Safe Plan guidelines & docs
DHHS: Preparing for a case of coronavirus (COVID-19) in your workplace
ASSISTANCE FOR BUSINESSES
Third round of Business Support Fund
Updated JobKeeper Factsheet with new turnover & eligibility rules
Other government financial support info
Coronavirus (COVID-19) Test Isolation and Worker Support Payments
Fed Gov portal for business assistance
JobKeeper
- Updated JobKeeper Factsheet with new turnover & eligibility rules
- JobKeeper July review
- Gov FAQ for employers
- Register interest in JobKeeper here.
- You’ll need a MyGovID to sign up to JobKeeper as an employer (your accountant might do this for you)
- ATO instructions on how to apply and ensure you receive JobKeeper
- The actual legislation: Coronavirus Economic Response Package Omnibus (Measures No. 2) Bill 2020
- The explanatory memorandum which has more content
- The rules – the actual JobKeeper rules which are referred to in the legislation & memorandum linked above.
- ATO information on JobKeeper, including form that you must fill in and have your eligible employees fill in.
- New FairWork rules on changing hours/duties of your employees.
- Q&A with Michael Louros CPA 17.4.20
- Restaurant & Catering Industry Association JobKeeper Fact Sheet
- Restaurant & Catering Industry Association JobKeeper / FairWork Amendments Fact Sheet (updated 9.4.20)
- Summary of JobKeeper from commercial law firm PiperAlderman
My summary of JobKeeper
– casual workers are only eligible if employed for 1 year as at March 1
Current Victorian guidelines for Restaurants
DHHS Hospitality Industry Guidelines
Also see this from Business Vic.
Take me straight to the PDF (this relates to June reopening):
Vic Gov Return to Work Training – at least one person in each business is expected to have completed this
What if there’s an outbreak?
The Department of Health & Human Services will contact trace every case of coronavirus so they will advise necessary steps. Call them on 1800 675 398.
You may be eligible for Worker Support Payment of $1500 from Vic gov.
See page 15-16 of the Hospitality Industry Guidelines for Coronavirus for likely procedures.
Advice from PR Holly Formosa – really valuable protocols for developing a communications plan in the unlikely event there’s an outbreak.
Also see communication templates in this doc from Hong Kong Black Sheep Restaurant Group p13-14.
1 person per 4 sp m – How Does This Work? Via NSW
Restaurant & Catering guidelines for reopening
Restaurant & Catering COVIDsafe training – there’s also this AHA one which is mandatory in WA
SafeWork Australia – lots of info for workplaces, including a hygiene checklist
This SafetyFirst doc is American but I think it’s great
Eldred Consulting – Video Advice on Reopening
WHAT’S THE FUTURE FOR RESTAURANTS
Adam Liaw’s Vision of the Future of Restaurants – Very Optimistic!
Ticketed dining, three-hat takeaway, after-dinner subscriptions and no tipping could become normal.
Why restaurants are not f**ked
Nine ways to make it work. Number one: raise prices.
How dining will change – ABC article on Sydney reopening
Almost half of people are concerned about coronavirus-related safety, according to The Fork, and up to 60 per cent saying they would avoid restaurants that were not adhering to COVID-19 health and safety protocols.
Dave Chang moves Ssam Bar because the building is unfit for social distancing
“The question we’ve been asking ourselves over and over and over again is: What does Momofuku look like in 2035? Except we have to make that evolution now…”
Luke Mangan gets out the crystal ball
It may take some time for diners to regain the confidence to eat out again. Plus he’s campaigning: “we’re talking to the government about abolishing Fringe Benefit Tax (FBT).”
My restaurant was my life for 20 years. Does the world need it anymore?
NY restaurateur Gabrielle Hamilton (Prune) on the future.
Why are restaurants so f**ked?
The economics of restaurants – US perspective but relevant.
We cannot reopen America
Again, American perspective, but relevant. ‘Reopening’ doesn’t mean ‘rebounding’.
21 Ways Restaurants Will Change Forever
Interesting perspective from American restaurateurs.
Deep in the Weeds
Podcast from Australian food journo Anthony ‘Huck’ Huckstep. Highly recommended, just avoid episode 12 like the plague :)
Hospitality Veteran
Ponderings from longtime owner Julian Gerner.
To Survive Coronavirus, Restaurants Can Never Go Back to ‘Normal’
Very sobering view from London. “Any restaurant that wants to have a chance of surviving through coronavirus will have to completely reconsider what being a restaurant means.”
In China, a glimpse of the future of restaurants
Post-corona in Beijing: quarantines, temperature checks, and social distancing remain the norm at restaurants.
Lessons from Adversity
I speak to three business owners who have dealt with major challenges in the past (earthquake, fire, flood) to see what strategies served them well and if there are lessons to be applied to the COVID-19 crisis.
Perspective from the Philippines
More space between tables, limiting person-to-person contact, more sinks, bigger presence of rubbing alcohols, digital menus.
The future – what should it look like? Share your thoughts on where to after this.
Award
- Restaurant & Catering Industry Association JobKeeper / FairWork Amendments Fact Sheet (updated 9.4.20)
- Latest FairWork amendment
- Stand down factsheet
- Stand down Q&A by Seek
FairWork rights & responsibilities as applied to coronavirus
Rents
Gov factsheet on commercial tenancies: NATIONAL CABINET MANDATORY CODE OF CONDUCT – SME COMMERCIAL LEASING PRINCIPLES DURING COVID-19
This outline includes clear video from the Small Business Ombudsman
Vic Gov Stuff
Worker Support Payment of $1500 if required to isolate.
Vic Gov $10K grant applications 25.4.20
Vic Gov business assistance summary 25.4.20
Vic Gov commercial tenancies relief scheme
Process for commercial tenancy negotiations.
The Victorian rules arising from the Federal mandatory code of conduct relating to commercial leases.
Observations about the new rules from commercial barrister Sam Hopper 2.5.20.
Financial agency SBO has collated a lot of the support package info
SBO.Financial has prepared this document to track of all the grants, tax breaks and assistance packages available to Australian Small Business. The objective is to centralise all of the concessions available to ensure every small businesses can easily access this information and apply accordingly.
Press release March 21 Vic gov business survival package
Register for assistance as a Victorian business
How To Amend Vic Liquor Licenses for Takeaway (also see next item)
Tips & Hacks For Liquor License Applications
Already paid your license? Email: [email protected], ask for a reimbursement, include licence and permit number in your email.
If you have not paid, email them with subject line ‘Liquor Licence Renewal Waiver’
On a desktop? Right click on image to expand.
Super
Access $10K super: factsheet
Locals, international students who have been here longer than 12 months, skilled visa holders and temporary resident visa holders (including working holiday, according to new factsheet) are now able to access $10,000 of their super this financial year ie. before June 30, and another $10 next financial year ie. from July 1.
Here is the info.
Here is the factsheet.
How to apply
Start applying here (once you have a MyGov account – see How to apply above)
This money is available tax-free.
Accessing super is a last resort but if you need it, sign up here. (You will need to set up a MyGov account if you don’t already.)
Legal Advice
Liberty Sanger has provided this advice for employers wondering about legal obligations re delivery, standing down vs paying accrued leave and other matters. Maurice Blackburn generally acts for workers but if you saw my Instagram Live interview with Liberty, you would have gleaned that she loves the industry and believes we’re all in this together. She advises that employers and employees alike lobby for emergency and basic income payments for hospo workers.
Other bits
Letter to Landlord Template – Rent Reduction
Registry of Professional Assistance – Free Consultations etc
Assistance for Employees
Lost your job? Apply for Vic gov assistance
Lost your job? CentreLink has waived waiting periods
Guardian rundown on how to apply for benefits
Access $10K super: factsheet
- You’re able to access $10K super this and next financial year from mid-April
- it’s tax freeTo be eligible you need to satisfy one or more of the following:
- you are unemployed
- you are eligible for Centrelink payments
- you were made redundant
- your working hours were reduced by 20% or more
- if you are a sole trader – your business was suspended or there was a reduction in your turnover of 20% or more
- Students who have been here longer than 12 months, skilled visa holders and graduates can access super. The information is taken a statement by Acting Immigration Minister Alan Tudge.
Hospo Voice is demanding that the Federal Government provides a living wage for every worker affected by this crisis
I know that Hospo Voice is a controversial organisation, not well-loved by many employers. I get it. But they are advocating for something which we all probably want right now, which is money in the pockets of laid-off hospo workers. They are also tallying lost hours and income at I Lost My Hospo Shift.
Overseas Workers Resources
Information
Hospitality hub Worksmith has created an amazing resource of info and links for employers and employees
Lockdown, Closure, Federal $ package – Sunday 22nd March
Where to donate surplus produce
FareShare is accepting food donations from restaurants seeking to offload produce. PLEASE CALL FIRST 03 9428 0044. The kitchen is at 1-7 South Audley Street, Abbotsford VIC 3067.
GUIDELINES FROM FARESHARE
Unfortunately we have no remaining capacity to collect.
We would love to receive products that are
- unopened
- within use-by date
- no more than 6 months past best before date
We cannot accept:
- any product past ‘Use By’ date
- any products that have not been cooked/manufactured or packaged on a registered premises
- shelf-stable product more than 6 months past ‘Best Before’ date
- refrigerated food past ‘Best Before’ date
- product where the packaging seal has been broken
- product where the cold chain has not been maintained
- product subject to a safety recall
- unlabelled product provided without ingredient details
- meat that has not been slaughtered in an accredited abattoir or processing plant
- canned/preserved food where the aseptic liner has been pierced/broken
They are an amazing organisation (I’m an ambassador, slightly biased, but it’s true). A volunteer workforce turns donated food into nourishing meals for the needy. And yeah, there will more needy.
Restaurant & Catering Industry Association Coronavirus Hub
1 person per 4 sp m – How Does This Work? Via Restaurant Catering
FairWork rights & responsibilities as applied to coronavirus
Takeaway Partners
Did you know that Uber, Deliveroo and Menulog now allow you to set a different price on their apps from your menu price. This effectively means you can cut commission yourself by raising prices.
Handy resource with tips on how to make delivery work for your business from SilverChef.
DoorDash has halved commission
Menulog will redeploy restaurant workers as delivery drivers
Upload any products here
TableTime – no commission, no fees, charge 2.95% to customer
Mr Yum – doing 4.5% and pickup + delivery, integrated with Drive Yello.
HungryHungry – integrates with OrderMate, reduced fees to help you out right now
Booking widget Obee has rejigged its systems so people can order and pay for food online
Shopify has a COVID-19 support pack and is offering free trials
Our Boys & Girls event staff has swiftly pivoted to a delivery service – call Susie to discuss 0403 780 000
Promote Your Takeaway
Tell Sofia Levin – she’s running the list for GoodFood. Email sofia at wordsalad.com.au
Broadsheet is running a live list. Email directory at broadsheet.com.au
Tell these guys and they will repost
Covid Takeaway Crew will give you a shout out
Community Support
I started a Hospo Owners Vic & Beyond Facebook Group
Worksmith started a Hospitality COVID-19 Support Group
Petitions
My change.org petition asking Uber & Deliveroo to reduce commission
Extend relief to temporary visa holders
Leave A Comment