Hospo Resources for COVID-19 | Dani Valent

Hospo Resources for COVID-19

Resource links – hope it helps

This page is to assist hospo businesses and workers with resources that might be useful as we all try to navigate a COVID-19 worldscape. Inclusion does not necessarily equal endorsement. If you are looking for something that’s not here, please ask.


JobKeeper Package Fact Sheet
Sign up for JobKeeper here.

Summary of JobKeeper, 30.3.20:

– this is a $1500/fortnight flat payment per employee made through the ATO to eligible businesses.
– the scheme runs for 6 months.
– eligible businesses are those who have had a 30% downturn in turnover due to coronavirus.
– the payments will be made from May 1 via the ATO, backdated to March 1.
– monitored via single touch payroll.
– stood down employees are eligible.
– full time, part time and casual workers are eligible to receive the payment.
– casual workers are only eligible if employed for 1 year as at March 1
– people cannot receive both JobSeeker and JobKeeper – employees who have already registered with JobSeeker should ask employer if they’re registering with JobKeeper and this will supersede JobSeeker
-VISAS: must be an Australian citizen, the holder of a permanent visa, a Protected Special Category Visa Holder, a non-protected Special Category Visa Holder who has been residing continually in Australia for 10 years or more, or a Special Category (Subclass 444) Visa Holder
– the idea is that workers continue to be employed by businesses so they can get ready to bounce back on the other side. “It’s to keep the engine of the economy running even if it’s running on idle.”
-employers, register your intention to be part of the scheme here.

Vic Gov Fact Sheet on business assistance

Financial agency SBO has collated a lot of the support package info

SBO.Financial has prepared this document to track of all the grants, tax breaks and assistance packages available to Australian Small Business. The objective is to centralise all of the concessions available to ensure every small businesses can easily access this information and apply accordingly.

Press release March 21 Vic gov business survival package


Register for assistance as a Victorian business

Letter to Landlord Template – Rent Reduction

Registry of Professional Assistance – Free Consultations etc

Access $10K super: factsheet

You’re able to access $10K super this and next financial year if you are a sole trader – your business was suspended or there was a reduction in your turnover of 20% or more


NEW Latest FairWork amendment
NEW Stand down factsheet

FairWork rights & responsibilities as applied to coronavirus


Liberty Sanger has provided this advice for employers wondering about legal obligations re delivery, standing down vs paying accrued leave and other matters. Maurice Blackburn generally acts for workers but if you saw my Instagram Live interview with Liberty, you would have gleaned that she loves the industry and believes we’re all in this together. She advises that employers and employees alike lobby for emergency and basic income payments for hospo workers.


Lost your job? Apply for Vic gov assistance




Lost your job? CentreLink has waived waiting periods

Guardian rundown on how to apply for benefits

Access $10K super: factsheet

  • You’re able to access $10K super this and next financial year from mid-April
    To be eligible you need to satisfy one or more of the following.
  • you are unemployed
  • you are eligible for Centrelink payments 
  • you were made redundant
  • your working hours were reduced by 20% or more
  • if you are a sole trader – your business was suspended or there was a reduction in your turnover of 20% or more

Hospo Voice is demanding that the Federal Government provides a living wage for every worker affected by this crisis

I know that Hospo Voice is a controversial organisation, not well-loved by many employers. I get it. But they are advocating for something which we all probably want right now, which is money in the pockets of laid-off hospo workers. They are also tallying lost hours and income at I Lost My Hospo Shift.

Overseas Workers Resources


Hospitality hub Worksmith has created an amazing resource of info and links for employers and employees

Lockdown, Closure, Federal $ package – Sunday 22nd March

Where to donate surplus produce

FareShare is accepting food donations from restaurants seeking to offload produce. PLEASE CALL FIRST 03 9428 0044. The kitchen is at 1-7 South Audley Street, Abbotsford VIC 3067.


Unfortunately we have no remaining capacity to collect.

We would love to receive products that are

  • unopened
  • within use-by date
  • no more than 6 months past best  before date

We cannot accept:

  • any product past  ‘Use By’ date
  • any products that have not been cooked/manufactured or packaged on a registered premises
  • shelf-stable product more than 6 months past ‘Best Before’ date
  • refrigerated food past ‘Best Before’ date
  • product where the packaging seal has been broken
  • product where the cold chain has not been maintained
  • product subject to a safety recall
  • unlabelled product provided without ingredient details
  • meat that has not been slaughtered in an accredited abattoir or processing plant
  • canned/preserved food where the aseptic liner has been pierced/broken

They are an amazing organisation (I’m an ambassador, slightly biased, but it’s true). A volunteer workforce turns donated food into nourishing meals for the needy. And yeah, there will more needy.

Restaurant & Catering Industry Association Coronavirus Hub

1 person per 4 sp m – How Does This Work? Via Restaurant Catering

FairWork rights & responsibilities as applied to coronavirus

How To Amend Vic Liquor Licenses for Takeaway (also see next item)





Tips & Hacks For Liquor License Applications

Already paid your license? Email: contact@vcglr.vic.gov.au, ask for a reimbursement, include licence and permit number in your email.
If you have not paid, email them with subject line ‘Liquor Licence Renewal Waiver’

On a desktop? Right click on image to expand.


Did you know that Uber, Deliveroo and Menulog now allow you to set a different price on their apps from your menu price. This effectively means you can cut commission yourself by raising prices.

Menulog just announced that they will redeploy restaurant workers as delivery drivers

Upload any products here

TableTime – no commission, no fees, charge 2.95% to customer

Mr Yum – doing 4.5% and pickup + delivery, integrated with Drive Yello.

HungryHungry – integrates with OrderMate, reduced fees to help you out right now

Booking widget Obee has rejigged its systems so people can order and pay for food online

Shopify has a COVID-19 support pack and is offering free trials

Our Boys & Girls event staff has swiftly pivoted to a delivery service – call Susie to discuss 0403 780 000


Tell Sofia Levin – she’s running the list for GoodFood. Email sofia at wordsalad.com.au

Broadsheet is running a live list. Email directory at broadsheet.com.au

Tell these guys and they will repost


I started a Hospo Owners Vic & Beyond Facebook Group

Worksmith started a Hospitality COVID-19 Support Group

The future – what should it look like? Share your thoughts on where to after this ****.


My change.org petition asking Uber & Deliveroo to reduce commission






Petition to Federal Government to ‘Keep Our Venues Alive’






Petition to all levels of government to ‘save hospo’


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